At TGIPTV, we strive to provide high-quality IPTV services and ensure customer satisfaction. However, we understand that there may be instances where you may want to request a refund for your IPTV purchase. Please review our refund policy below.
Refund Eligibility
- We offer a 7-day money-back guarantee for all IPTV purchases made through our website.
- To be eligible for a refund, you must submit your refund request within 7 days of the purchase date.
- Refunds will only be issued for the initial purchase and not for any subsequent renewals or subscriptions.
- If you have violated our terms of service or engaged in any illegal activities while using our IPTV services, you will not be eligible for a refund.
- Our refund policy only applies to purchases made directly through our website. If you purchased our services through a third-party website or reseller, please contact them directly for their refund policy.
Refund Process
- To request a refund, please contact our customer support team via email at [] with your full name and order number.
- Once your refund request has been received, we will review it and notify you of our decision within 3-5 business days.
- If your refund request is approved, the refund will be issued to the original payment method used for the purchase within 7-10 business days.
- If your refund request is denied, we will provide a detailed explanation of why it was denied.
We reserve the right to change or modify our refund policy at any time without prior notice. Please check this page periodically for any updates or changes to our refund policy.
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us.