Frequently Asked Questions

IPTV (Internet Protocol Television) is a service that delivers television content over Internet Protocol (IP) networks. Unlike traditional TV that relies on satellite or cable, IPTV uses your internet connection to stream content directly to your devices, offering more flexibility, channels, and on-demand options.

Getting started is simple: 1) Choose your preferred subscription plan from our homepage. 2) Complete the checkout process. 3) You'll receive your login credentials via email within minutes. 4) Download and install your preferred IPTV player app on your device. 5) Enter your login credentials and start watching!

You'll need: 1) A stable internet connection (minimum 10 Mbps for HD, 25+ Mbps recommended for 4K). 2) A compatible device (Smart TV, Android TV Box, Fire TV Stick, smartphone, tablet, computer, etc.). 3) An IPTV player application appropriate for your device. 4) Your subscription credentials that we'll provide after purchase.

Yes, we offer a 24-hour free trial so you can test our service on your devices before committing to a subscription. Simply visit our homepage and fill out the trial request form. We'll send you temporary access credentials within hours.

We offer flexible subscription plans to meet different needs: 1-month plan ($15.99), 3-month plan ($35.99, save 20%), 6-month plan ($59.99, save 30%), and 12-month plan ($99.99, save 45%). All plans include full access to our entire channel lineup, VOD library, and premium features.

We offer one-time payments for each subscription period. Payment processing is secure, and we accept major credit cards and PayPal. For privacy reasons, charges will appear on your statement as "TGI Web Hosting Services".

Yes, you can extend your subscription at any time by purchasing a new plan. Your new subscription period will be added to your remaining time. For example, if you have 10 days left on your current plan and purchase a 3-month plan, your new expiration date will be 3 months and 10 days from today.

We offer a 7-day money-back guarantee if you're not satisfied with our service. If you experience persistent technical issues that we cannot resolve, contact our support team within 7 days of purchase for a full refund. After the 7-day period, refunds are handled on a case-by-case basis.

Our service includes access to over 10,000 live TV channels from around the world, covering sports, entertainment, movies, news, documentaries, kids content, and more. Our channel lineup is constantly updated to ensure the best quality and reliability.

Yes, our service includes all major sports channels and networks from around the world. This includes premium sports content like ESPN, Sky Sports, beIN Sports, and sport-specific channels for football, basketball, baseball, hockey, soccer, tennis, golf, UFC, boxing, and more. We also provide access to PPV events at no additional cost.

Our service includes a vast library of over 50,000 on-demand movies and TV series. This includes the latest Hollywood releases, classic films, complete TV show seasons, documentaries, and content for children. New titles are added regularly to keep the library fresh and up-to-date.

Yes, we provide channels in multiple languages including Spanish, French, German, Italian, Arabic, Hindi, Portuguese, Russian, Turkish, and many more. Our international selection covers major networks from over 60 countries worldwide.

Our IPTV service works on almost any device with internet connectivity, including: Smart TVs (Samsung, LG, Sony, etc.), Android TV Boxes, Amazon Fire TV Stick, Apple TV, MAG devices, Roku, smartphones and tablets (iOS and Android), computers (Windows, Mac, Linux), gaming consoles (Xbox, PlayStation), and more.

We recommend these IPTV applications based on your device: For Android TV/boxes: TiviMate, IPTV Smarters Pro, Perfect Player. For Fire TV Stick: IPTV Smarters Pro, GSE Smart IPTV. For iOS: GSE Smart IPTV, IPTV Smarters Pro. For Windows/Mac: VLC, MyIPTV Player, Kodi with PVR IPTV Simple Client. For Smart TVs: Built-in IPTV players or TV-specific apps like Smart IPTV or NET IPTV.

Each subscription allows you to use our service on up to 2 devices simultaneously. This means you can watch different channels on two different devices at the same time using the same account. If you need more connections, please contact our support team for custom multi-connection plans.

Catch-up (also called timeshift) allows you to watch programs that have already aired up to 3 days in the past. This feature is available on most major channels. To use it, simply navigate to the program guide in your IPTV app, go back to previous days, and select the program you wish to watch.

If you experience buffering: 1) Check your internet speed (run a speed test online). 2) Try using a wired connection instead of Wi-Fi if possible. 3) Close other applications using your internet bandwidth. 4) Restart your device and internet router. 5) Try a different IPTV player application. 6) Change the video quality settings in your player to a lower resolution. 7) Contact our support if issues persist.

IPTV technology itself is completely legal and is used by many legitimate streaming services. Our service focuses on providing access to content that's available through various international sources. We recommend users consult their local regulations regarding content access, as these can vary by region. We encourage responsible use of our services in accordance with applicable laws.

We take your privacy seriously. We collect only essential information required to provide you with our service (name, email, payment information). We do not store your viewing habits or history. Your payment information is processed securely through our payment processors and is not stored on our servers. We never sell your personal data to third parties. For more details, please review our Privacy Policy.